Returns & Credits

Blaxland Supa IGA is a 100% online service. For all questions, queries, and feedback please direct these to the Online Shopping Team via email to Please note for delivered items the driver cannot replace any items. If you receive a Fresh Item that is not up to your expectations  we will issue you with a 100% credit in the form of a voucher for use on your next online order. Email us at with details of the item, your reason for requesting a replacement, include a photo if possible and your online order number from your delivery . Please keep the goods until we confirm your credit voucher as we may need to arrange for a pick up of the item. This will be arranged with you.

Damaged or Missing Items - Please contact with your online order number, and if possible a photo of any damaged items so that we can further assist you.

Change of Mind Refunds are not available at this time.

Supamart Online does not allow rainchecks.

Your feedback is greatly appreciated and if needed we will be back in contact with you within 1-2 business days.

  1. When you've added something, it will appear here. To see everything in your trolley, use the Review Order & Checkout button.

    Item Cost
  2. Choose Delivery or Pickup
  3. Add Coupon

Dear Customers,

Click & Collect
Please be advised that our Click & Collect pick up area HAS NOW MOVED to Shop 11, located at the Great Western Highway entrance to the centre.

Home Delivery
For your ongoing safety and that of our drivers, all our deliveries are currently contactless and placed at your doorstep in reusable bags.

Product Substitutes

We are pleased to have reinstated substitutions if you select this option. 
Our team will endeavour to substitute with a similar item when required, however they are unable during this busy period to personally call you to discuss your substitutions.

From all the team at Supamart Online we sincerely appreciate your ongoing support and understanding.

Please note currently our payment options are VISA or MASTERCARD. At this time we do not accept Diners Card or American Express.